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Why Was My Order Canceled?

Nextmia was unable to verify the specific payment information that was entered on the order.
If the billing address does not match the information that the credit card issuer (or bank) has on file, the order will be automatically canceled for security.

If your order has been canceled, please contact your credit card issuer or bank to verify the billing information is up-to-date and correct.
Afterwards, create a new order using the correct billing address. If you still need assistance at this point, please contact our Customer Service Team.

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