Home > Knowledge Base > My Orders > Can I Modify Or Cancel My Order?

Can I Modify Or Cancel My Order?

It is only possible to modify your order within 1 hour of placing it and only if the order has not been processed.

We process all orders very quickly, so changes and cancellations cannot always be fulfilled.

You must immediately contact our Customer Service Team (within 1 hour) with your specific change/cancellation request details.

You are strongly advised to use our Live Chat service on our Contact Us page to expedite this. This will minimize any processing delays with your order following the request.